Smile Design Dental
Mousa bin nuseir street
The taxi meter creeps up in Riyals, as I search relentlessly for this dentist office known for its luxuriousness and cheap (insurance free) cleanings. As I make my 3rd tour around Suleymania Square, I’m ready to call it quits, until finally I find
Smile Design peeking from the side of a factory building. Perhaps I was looking for a royal-like exterior, instead of a cluttered side alley with an undefined dark entrance. The elevator doors of the 2nd floor open to a bright, airy lobby that steals all of the customers from the gloomy businesses downstairs. Suddenly, my Nike’s feel unworthy of stepping onto the polished cement floors of purple, glittery swirls. I would normally have thought of purple and glitter as quite gay, but now consider where in my house to put the combination.
Being the first customer since noon prayer, female dentists are just now making their way back in. A stunning receptionist, dressed as if she works for a high-end hotel, sits under an impressive chandelier. She asks in impeccable English of which services I’ll be needing. A simple cleaning doesn’t sound like enough, but I stick with the original plan. I take out a pen in preparation of filling out medical forms. Unexpectantly, my pen was met by her IPad. Portable online applications? Am I so far in the past, to not have seen this coming?
I go to the women’s waiting room and take a seat on the black and white furniture, encased by funky metallic walls. Pink cones and flowers accent the modern corner tables. And rare melodies of Enya play softly, so not to outshine the sounds of the waterfall feature at the entrance. I almost forget that I’m in Saudi, until I flip through fashion magazines with blacked-out faces, arms, and legs, for its modest readers.
The Filipina dentist, who ends every sentence with “Madame”, calls me into her high tech office of rotating chairs and gadgets. This is nothing like the scary dentist appointments of your childhood. She hands me some earphones and turns on the television mounted to the ceiling above. A nature scenery plays, as she meticulously paid every tooth the same attention, unrushed. When it came time for the rinse, I had a flashback of the bubblegum “SWISH” from my elementary years. She ends every session with a flossing tutorial. Then she finishes off with honest recommendations and is patient with questions. That was the best dental experience ever. Out of the three dentists I’ve visited in this country, Smile Design wins hands-down!
Durrat Ghronata Medical Complex
Khalid Bin Whalid, Exit 8
(same corner as ROAM market)
This winter fills my apartment with brutal bouts of viruses and stomach bugs. Only because I can’t make it longer than a 10-minute taxi ride, is why I pay the dreaded visits to Durrat Ghronata up the road. Walking up to the counter, the receptionist glances at the ghastly pale and frail bodies that stand in front of her. Her questions are always short, never sweet. Prepare for the unprepared, as this facility lacks direction and organization. I am told to go “somewhere” upstairs to sit in one of the three waiting areas, as opposed to the dingy red nurse’s lounge that I waited in last month. I go for the room with a play-set, as I assume that it’s designated solely for women and children. I opt out of the beige couch turned brown, and sit on the bench, conscious not to touch any railings.
A nurse suddenly comes with a small clear bottle and asks for a stool sample. Now… public bathrooms gross me out in general, let alone asking me to do #2 in public. After I find the facility’s only bathroom, I realize that it has a water-spray, instead of toilet paper. I know that works for some people, but I just can’t do it. So basically they’re not getting anything from me today. The nurse seems irritated when I come back empty handed. I’m sure she can’t go on command either…
When I finally see the doctor, I give him a run-through of the stomach virus. He asks how long this has been going on; the symptoms. But somehow he misses important questions like “What have you been eating/drinking?” and “Do you have any history of ____?” I offer him the answers to my own questions. In full abaya, he asks me to hop up on the table. Four deep breaths into the stethoscope, three taps on the stomach, he gives a “Hmmmm” accompanied by a furrowed brow, and he’s done. I am sent to the emergency section for a saline drip and a prescription to keep food down. I’ve never taken a medical course in my life, but something tells me his degree is worth crap.
I’m a little wary of this assigned treatment, as the emergency “room” is simply rows of curtains, literally three steps away from the main lobby. My neighbor, behind a closed curtain, makes an unwelcoming cry of pain. I’m suddenly reminded of military triage where a soldier with a severed leg is treated right next to someone with a concussion. I assume that I’d have to put on some type of hygienic clothing. However, my nurse tells me to just pull up the sleeve of my abaya. She walks out and I take a look at the surroundings. There are no handles to open the drawers of the old brown desk, adjacent to the bed. Instead, to open, one must pull on the medical silicon tubing that passes through the holes of where the missing knobs should be. Old, torn floral wallpaper is the setting for the crafty handmade box used to stash needles. Thankfully, they are all wrapped. After being given two vials of saline, I’m immediately sent on my way. Maybe it’s just me, but it’s the temperature of Hell outside, in the dead of winter. Drugged, I start counting the beads of sweat rolling down my body that somehow avoids getting soaked up by my encroaching black abaya. Finally, I catch a taxi, but face the next challenge of remembering my destination in Arabic. In desperation, you can always remember a prayer. Mumbling a few “rights” and “lefts”, I’ve never so urgently wanted my bed and my toilet in my whole life. The driver could’ve taken me for all my money, without me knowing. I did not keep food, nor medicine down, that day.. or the next. I found that the saline basically put me to sleep to forget my hunger. Do your life a favor and just stay away from this clinic.